Customer Care Associate - Hippo Education
Thanks for your interest in the Customer Care Associate - Hippo Education position.
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Key Attributes:
- Demonstrated verbal and written communication skills
- Strong written and verbal communication skills
- A self-starter with problem-solving ability, analytical skills, and business judgment
- Ability to learn and apply product knowledge to interactions with customers
- An innate desire to help people
Qualifications:
- 2+ years of experience in a customer facing role
- Familiarity with Hubspot or other CRMs a plus
Details:
- Full-time, 40 hours/week
- Fully remote
- Hippo practices a healthy work-life balance and offers flexibility and reasonable hours
- We are dedicated to supporting employees with professional growth and offer opportunities to learn new skills and training.
What we offer*
- Salary Range between $19 and $24 per hour
- Paid time off
- Paid sick leave
- Paid holidays
- Comprehensive medical, pharmaceutical, dental, and vision benefits
- Health savings and flexible spending accounts
- 401(k) savings plan with company match
- Employee Stock Purchase Plan (ESPP)
- Company paid life insurance and disability insurance - subject to eligibility
- Company paid tuition assistance – subject to eligibility and approval
- Employee Assistance Program (EAP)
- Prenatal and adoption assistance
- Additional ancillary programs are available upon benefit enrollment eligibility
*Most benefits apply to full-time employees. Some benefits apply to part-time employees as well. Benefits may vary by location and position and are subject to change at any time. Ask your recruiter for full details and information about eligible dependents.