Customer Care Associate - Hippo Education
Thanks for your interest in the Customer Care Associate - Hippo Education position.
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Key Attributes:
- Demonstrated verbal and written communication skills
- A self-starter with problem-solving ability, analytical skills, and business judgment
- Ability to learn and apply product knowledge to interactions with customers
- An innate desire to help people
Qualifications:
- 1+ years of experience in a customer facing role
- Familiarity with Hubspot or other CRMs a plus
- Fluent in English
Details:
- Part-time, 20 hours/week
- Fully remote
- Hippo practices a healthy work-life balance and offers flexibility and reasonable hours
- We are dedicated to supporting employees with professional growth and offer opportunities to learn new skills and training.
What we offer*
- Salary Range between $19 and $24 per hour
- Paid time off
- Comprehensive medical, pharmaceutical, dental, and vision benefits
- Health savings and flexible spending accounts
- 401(k) Savings Plan
- Life and Disability Insurance
- Tuition assistance
- Employee Stock Purchase Plan
- Additional benefits including an Employee Assistance Program, prenatal and adoption assistance, and other voluntary benefits to select from.
*Most benefits apply to full-time employees. Some benefits apply to part-time employees as well. Benefits may vary by location and position and are subject to change at any time. Ask your recruiter for full details and information about eligible dependents.
Applying:
If interested, please provide your resume and cover letter. We'll get back to you within a few days if there is a fit.