Student Loan Coordinator - Perdoceo Education Corporation
🔍 Remote
Act as a mentor in staff development and assist out-of-school student borrowers with loan repayment options on Title IV funding. Reduce default exposure by counseling students on all options available.
Principal Duties & Responsibilities:
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Must be able to acquire and maintain access to the National Student Loan Database System (NSLDS) by remaining in good-standing on any Title IV loans and abiding by all the NSLDS rules of behavior
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Assist students in understanding and successfully managing their loan obligations.
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The primary function of this position is to lower the total student loan defaults by reducing the number of delinquent student loan borrowers and promote student loan financial literacy.
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Assist in the ongoing evaluation and revision of established default management procedures for all respective PEC schools SBU.
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Contact students who become delinquent on their student loans, regarding options to resolve delinquency
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Work in conjunction with designated lenders and guarantors to resolve student loan delinquencies.
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Work with designated PEC/SBU Division Schools to coordinate and minimize overall division student loan delinquencies
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Utilize all available skip tracing techniques available to locate and resolve student loan delinquencies
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Responsible for maintaining and reducing the overall PEC Cohort Default Rates by developing efficient processes for workflow.
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Assist managers in day-to-day operations
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Mentor junior team members in meeting personal and team goals
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Assist managers in ensuring team/department metrics are met
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Hold all staff accountable for acting in a professional manner
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Other duties as assigned
Skills & Abilities:
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Strong orientation towards high-volume, fast paced, time sensitive business operations
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High performer
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Knowledge of internal control concepts and principles
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Knowledge of financial aid process or experience
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High ethical standards
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Ability to analyst situation and provide practical and accurate guidance to team
Education & Knowledge:
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Bachelor’s degree from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent) preferred
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Strong customer service skills
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Ability to write narrative reports
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Proficient knowledge of Microsoft Word and Excel
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2 years of default management experience
What we offer*
- Salary Range between $16.63 and $20.67 per hour
- Paid time off
- Paid sick leave
- Paid holidays
- Comprehensive medical, pharmaceutical, dental, and vision benefits
- Health savings and flexible spending accounts
- 401(k) savings plan with company match
- Employee Stock Purchase Plan (ESPP)
- Company paid life insurance and disability insurance - subject to eligibility
- Company paid tuition assistance – subject to eligibility and approval
- Employee Assistance Program (EAP)
- Prenatal and adoption assistance
- Additional ancillary programs are available upon benefit enrollment eligibility
*Most benefits apply to full-time employees. Some benefits apply to part-time employees as well. Benefits may vary by location and position and are subject to change at any time. Ask your recruiter for full details and information about eligible dependents.