Manager Academic Success - AIU Online
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Knowledge, Skills and Abilities, Competencies
- Ability to manage a virtual team of Faculty members
- Ability to address customer complaints and issues
- Tenacity and skill set to address conflict and resolve in a timely and appropriate manner
- Ability to constructively address employee performance issues
- Strong and effective academic reasoning and problem solving
- Organizational and time management skills
- Excellent verbal and written communication skills
Education and Experience
- Possess appropriate Master’s degree based from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent) on the academic subject area/field of instruction and applicable accreditation requirements.
Preferred
- Typically has teaching experience in higher education, preferably in an online environment; and/or industry experience as required by accreditation standards.
- Proven administrative and leadership skills in Higher Education, preferably in an online environment