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CTU Online
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41127 Requisition #
Thanks for your interest in the Live Chat Advisor - CTU Online position. Unfortunately this position has been closed but you can search our 97 open jobs by clicking here.

Knowledge, Skills and Abilities, Competencies

 

  • Excellent keyboarding and PC skills (Word, Excel, and Outlook).

  • Strong grammar and spelling skills.

  • Strong judgment and ability to find solutions to complex problems in a timely manner.

  • Knowledge of all applicable federal and state regulations and all accrediting agencies standards and requirements related to Higher Education.

  • Ability to be successful individually, and as a team member.

  • Positive attitude, mature, and able to present one’s self in a professional manner.

  • Possesses a thorough understanding of all applicable school systems and tools.

  • Obtain a deep understanding of all CTU programs, policies, and accreditation.

  • Successfully completes admissions training, compliance, and product knowledge checks.

  • Ability to work under pressure in a fast paced environment while providing a high level of service.

 

Education and Experience:  Minimum

 

  • High School Diploma or its equivalent

  • 1-2 years of experience in customer service

 

Education and Experience:  Preferred

 

  • Associate degree from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent)

  • 1 year of admissions experience

  • Data entry experience

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