Lead Student Finance Processor - Perdoceo Education Corporation
🔍 Remote
The Lead Student Finance Processor is responsible for maintaining service level agreement and compliance standards with our employer reimbursement clients. As a Lead, they are expected to work closely with their manager to ensure operational efficiency by monitoring goals, workflows and reporting. This position will work closely with the other EAC teams to identify problem areas and determine appropriate solutions. The lead will also assist with various responsibilities such as coordinating and preparing training for junior employees, as well as providing performance information to various leaders across the organization.
- Help coordinate and plan the daily efforts for team through proper utilization of tools related to the Direct Bill process.
- Generate critical departmental reports through proficient use of CampusVue application, Tableau and other excel based direct bill tools
- Identify process bottlenecks or performance breakdowns that stem from both internal and external sources
- Maintain departmental SLA performance standards
- Auditing and review of team’s daily responsibilities to identify trends for training opportunities
- Assist in the assimilation of new Student Finance Processors staff members
- Help ensure accuracy by working closely with department/campus employees
- Maintain up-to-date knowledge of regulations and policies
- Lead or manage departmental projects as assigned
- Assist Student Finance Manager in special projects or requests as needed
- Effectively communicate with various employer/EAC/servicer contacts
Education and Experience: Minimum
- High School Diploma
- 3 years of experience in financial aid field
Education and Experience: Preferred
- Bachelor`s degree from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent)
What we offer*
- Salary Range between $20.88 and $30.05 per hour
- Paid time off
- Paid sick leave
- Paid holidays
- Comprehensive medical, pharmaceutical, dental, and vision benefits
- Health savings and flexible spending accounts
- 401(k) savings plan with company match
- Employee Stock Purchase Plan (ESPP)
- Company paid life insurance and disability insurance - subject to eligibility
- Company paid tuition assistance – subject to eligibility and approval
- Employee Assistance Program (EAP)
- Prenatal and adoption assistance
- Additional ancillary programs are available upon benefit enrollment eligibility
*Most benefits apply to full-time employees. Some benefits apply to part-time employees as well. Benefits may vary by location and position and are subject to change at any time. Ask your recruiter for full details and information about eligible dependents.