IRC Contact Systems Coordinator - Perdoceo Education Corporation
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Required Skills
- Computer Skills (Office Suite) and the ability to maneuver throughout various computer programs.
- Decisive decision-making ability when assessing interest of prospective students.
- Excellent verbal communication skills.
- Positive attitude and team-player mentality.
- Ability to quickly implement coaching into practice.
- Ability to adapt to new processes, including those which involve technology.
Required Experience
-
High School diploma or its equivalent required
Preferred
- Call Center experience preferred
- Customer Service experience preferred
Minimum Internet Requirements:
- Broadband Internet Download Speed of *25Mbps or greater
- Broadband Internet Upload Speed of *3 Mbps or greater
- Jitter less than 30ms
- Latency less than 150ms
Recommended Internet:
- Broadband Internet Download Speed of 100Mbps or greater
- Broadband Internet Upload Speed of 10 Mbps or greater
- Jitter less than 30ms
- Latency less than 150ms
What we offer*
- Salary Range between $15 and $17 per hour
- Paid time off
- Comprehensive medical, pharmaceutical, dental, and vision benefits
- Health savings and flexible spending accounts
- 401(k) Savings Plan
- Life and Disability Insurance
- Tuition assistance
- Employee Stock Purchase Plan
- Additional benefits including an Employee Assistance Program, prenatal and adoption assistance, and other voluntary benefits to select from.
*Most benefits apply to full-time employees. Some benefits apply to part-time employees as well. Benefits may vary by location and position and are subject to change at any time. Ask your recruiter for full details and information about eligible dependents.