Financial Aid Administrator - Career Education Corporation

Knowledge, Skills and Abilities, Competencies

• Ability to manage multiple tasks

• Ability to interact well with all levels of management

• Excellent written communication

• Detail-oriented

• Highly proficient in Microsoft Excel including formatting, linking, formula’s (intermediate to advanced skill set

• Ethics and Integrity: Behaves in a fair and ethical manner toward others; instills mutual trust and confidence; demonstrates a sense of corporate responsibility; acts with honesty and integrity

• Continuous Learning: Hones and improves level of knowledge and skills through education and training

• Teamwork and Collaboration: Works with people in such a manner as to build high morale and group commitment to goals and objectives

• Communication (Spoken & Written); Able to clearly present information through the spoken word; influences or persuades others through oral presentation in positive or negative circumstances; listens well; able to write clearly and effectively present ideas and to document activities; to read and interpret written information

• Customer Focus: Cultivates a positive customer service relationship and two-way communication; identifies and understands the needs wants, and expectations of customers, whether internal or external; delivers products and services that meet customer expectations

• Continuous Improvement: Continuously seeks and encourages others to seek opportunities for different and innovative approaches to address organizational problems and opportunities; facilitates the use of knowledge or help from outside the workplace, from the larger organization, or outside the organization to identify potential problems or improvement opportunities; advocates the need for self or others to seek a better way to address work-process issues

• Strong orientation towards high volume, fast-paced, time sensitive business operations

Education and Experience: Minimum

• High School Diploma or equivalent

Education and Experience: Preferred

• Bachelor’s degree from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent)

• Financial Aid/Student Accounts Experience

• Experience in service-related industry