Employee Relations Business Partner - Career Education Corporation
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Required Skills
Competency – HR Functional Acumen
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Extensive expertise in building performance management effectiveness of managers through a combination of coaching, feedback, goal setting and accountability through escalation.
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Experienced in management training in small and large group settings.
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A solid understanding of HR laws and regulations, FMLA, ADA, FLSA
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Extensive experience in effective conflict resolution
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Extensive experience in positive employee relations
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Competency – Communication
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Demonstrated ability to attentively listen to others and probe to assure clear understanding of the intent behind what is being said.
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Effective verbal and presentation skills; speaking to individuals and groups formally and in an impromptu manner that is clear, engaging and compelling.
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Skilled in written communication; writing emails and other correspondence and documentation clearly and concisely.
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Highly skilled at proactively sharing and disseminating objectives, progress, critical information, updates, policy, knowledge and other key information.
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Demonstrated ability to role model communication consistency; ensuring that internal and external messages are consistent, integrated and aligned with best practices, values and mission.
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Competency – Collaboration, Coaching & Influence, building productive relationships
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Skilled at providing feedback and coaching; delivers timely, honest and constructive feedback and coaching.
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Demonstrates interpersonal savvy; relates well to all kinds of people and builds constructive relationships.
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Highly developed organizational agility; works through organizational structure and politics to efficiently accomplish objectives.
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Extensive expertise in conflict management; manages interpersonal dynamics and diplomatically resolves conflicting points of view and objectives.
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Demonstrated ability to effectively influence others; moving others to a different point of view in a diplomatic manner.
Competency – Execution
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Skilled at human resource risk management; identifies, analyzes, manages and mitigates risk effectively.
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Demonstrated ability to effectively prioritize; differentiating issues by relative importance and taking action accordingly to follow through on them.
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Ability to multi-task and manage multiple work streams to meet key milestones.
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Competency – Decision Making
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Demonstrated ability to effectively problem solves; probes, sees hidden problems and uses rigorous logic to solve problems.
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Excellent decision quality; combines facts, experience and intuition to reach quality decisions that balance potential rewards with the likelihood of potential downsides.
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Demonstrates managerial courage; is direct and faces up to people problems quickly and directly.
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Exhibits composure; makes calm and rational decisions in high stress periods and situations.
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Ability to make timely decisions; makes decisions that are simultaneously well-researched, thoughtful and timely before exhausting too much time and resources.
Required Experience
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Bachelor’s degree from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent) in Human Resources or related field
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Minimum of 5 years solid HR Generalist experience required, including 1-2 years of employee relations experience.
Preferred
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Practical experience in the areas of training, organizational development and talent acquisition