Director Academic Advising - AIU Online Schaumburg IL

Knowledge, Skills and Abilities, Competencies

• Knowledge of online delivery methods and effective communication in both traditional and online educational forums is essential.

• Knowledge of the student life cycle and other university departments such as Admissions, Financial Aid, Student Services, Academics, and Career Services

• Profound commitment to quality service and a desire to ensure student success

• Strong communication and presentation skills

• Ability to establish and maintain effective relationships

• Excellent verbal and written communication skills

• Proficient in use of MS Word, MS Excel and ability to analyze data

• Organizational and time management skills

• Leadership skills in directing and motivating teams

• Knowledge of online student services that impact retention

• Ability to manage multiple projects, people, and execute on department direction and vision

Education and Experience:  Minimum

• Bachelor’s Degree from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent) required

• 5 + years of experience in an education related role

• 4 + year of management experience

Education and Experience:  Preferred

• Master’s Preferred from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent)

• 5 + years of experience with leading student advising in a post-secondary education environment.

• 3 + years of experience leading managers