Associate Site Operations Technician - Perdoceo Education Corporation

Knowledge, Skills and Abilities, Competencies 

• Ability to manage incident and request queues

• Ability to participate in technical projects and technical teams

• Strong customer service, interpersonal and communication skills.

• Excellent  troubleshooting capabilities

• Strong working knowledge of desktop systems

• Knowledge of various types of hardware and software

• Basic understanding of ITIL Framework

• Ability to learn and take direction from peers

• Ability to multi-task and prioritize 

Education and Experience:  Minimum 

• Two year college degree from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent) or equivalent experience required

• 1 year IT Desktop support experience 

Education and Experience:  Preferred 

• Bachelor Degree in a Technology related field from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent)

• 1 + years IT experience

What we offer*

• Pay range from $18.97 to $23.72 per hour
• Paid time off
• Paid sick leave
• Paid holidays
• Comprehensive medical, pharmaceutical, dental, and vision benefits
• Health savings and flexible spending accounts
• 401(k) savings plan with company match
• Employee Stock Purchase Plan (ESPP)
• Company paid life insurance and disability insurance - subject to eligibility
• Company paid tuition assistance – subject to eligibility and approval
• Employee Assistance Program (EAP)
• Prenatal and adoption assistance
• Additional ancillary programs are available upon benefit enrollment eligibility

*Most benefits apply to full-time employees. Some benefits apply to part-time employees as well. Benefits may vary by location and position and are subject to change at any time. Ask your recruiter for full details and information about eligible dependents.