Associate Director Academic Advising - AIU Online
Knowledge, Skills and Abilities, Competencies
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Ability to bring high energy to inspire a team to offer a better student experience
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Knowledge of online delivery methods and effective communication in both traditional and online educational forums is essential.
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Knowledge of the student life cycle and other university departments such as Admissions, Financial Aid, Student Services, Academics, and Career Services
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Profound commitment to quality service and a desire to ensure student success
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Strong interpersonal, communication, presentation skills
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Ability to establish and maintain effective relationships
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Proficient in use of MS Word, MS Excel and ability to analyze data
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Organizational and time management skills
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Leadership skills in directing and motivating teams
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Ability to manage multiple projects, people, and execute on team direction
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Ability to drive results and meet team/department goals
Education and Experience: Minimum
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Bachelor’s Degree from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent)
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5 + years of experience in an education related or service related role
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3 + year of management experience
Education and Experience: Preferred
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Master’s Preferred from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent)
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5 + years of experience with leading student advising in a fast paced, post-secondary education environment.
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3 + years of experience leading a team