Supervisor Inquiry Response - Career Education Corporation

  Required Skills & Competencies

• Excellent organizational and interpersonal skills;

• Managing time effectively, setting priorities, taking ownership of problem solving;

• Excellent verbal and written communication skills;

• Flexible and adaptable to the quickly changing IRC environment;

• Ability to work well under pressure and meet deadlines;

• Microsoft office skills:  Excel, Word, Outlook and Power Point;

• Goal-driven and results-oriented;

• Ability to motivate and influence others;

• Flexibility to work shifts including evenings, holidays and weekends

Required Experience

• HS Diploma or its equivalent required

• 1+ year of supervisory or management experience

• Knowledge of call center environments 

Preferred Experience

• Bachelor’s degree from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent)