Senior Manager Employee Relations - Career Education Corporation
Knowledge, Skills and Abilities, Competencies
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Extensive expertise with HR Laws, including but not limited to FLSA, FMLA, and ADA
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Demonstrated ability to attentively listen to others and probe to assure clear understanding of the intent behind what is being said.
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Effective verbal, written, and presentation skills; speaking to individuals and groups formally and in an impromptu manner that is clear, engaging and compelling. Interaction with all levels of employees, including front line and senior level leaders.
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Expert level in providing feedback and coaching; delivers timely, honest and constructive feedback and coaching.
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Highly developed organizational agility; works through organizational structure and politics to efficiently accomplish objectives.
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Extensive expertise in conflict management; manages interpersonal dynamics and diplomatically resolves conflicting points of view and objectives.
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Demonstrated ability to effectively influence others; moving others to a different point of view in a diplomatic manner.
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Demonstrated ability to effectively problem solve; probe, see hidden problems and use rigorous logic to solve problems.
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Excellent decision quality; combines facts, experience and intuition to reach quality decisions that balance potential rewards with the likelihood of potential downsides.
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Demonstrates managerial courage; is direct and faces up to problems quickly and directly.
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Exhibits composure; makes calm and rational decisions in high stress periods and situations.
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Ability to make timely decisions; makes decisions that are simultaneously well-researched, thoughtful and timely before exhausting too much time and resources.
Education and Experience: Minimum
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Bachelor’s Degree from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent)
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7-10 years of experience in HR/Employee Relations
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3+ years of experience in an HR leadership role
Education and Experience: Preferred
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Master’s Degree from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent)