Contact Center Operations Analyst - Career Education Corporation

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Admissions & Enrollment
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Career Education
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39056 Requisition #
Thanks for your interest in the Contact Center Operations Analyst - Career Education Corporation position. Unfortunately this position has been closed but you can search our 134 open jobs by clicking here.

Required Skills

 

  •  Experience with Microsoft Office products (including Excel, Word, Outlook)
  •  Experience with Microsoft Access or other database systems (Microsoft SQL, Oracle, etc.)
  •  Experience with dialing and outbound contact systems
  •  Efficient work style and sense of urgency
  •  Strategic thinking and problem solving abilities
  •  Strong organization and interpersonal skills
  •  Strong communication skills including written and verbal

 

Required Experience

 

  • High School Diploma from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent)
  • Previous experience with analytic responsibilities or previous experience with dialing systems and associated outbound contact systems

Preferred

  • Bachelor’s Degree from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent) preferred
  • Previous experience with running outbound/inbound contact and dialing systems and associated systems
  • Database skills/SQL

 

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