Campus Director Admissions - AIU Online

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Admissions & Enrollment
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AIU Online
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39368 Requisition #
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Provides strategic leadership in the admissions process and management of admission advisors.  Ensures compliance of application lifecycle of the prospective student throughout the completion of first session.
  • Ensures the highest ethical standards of the profession are upheld in the recruitment of students.
  • Provides overall direction and supervision of a staff with different job responsibilities and skill levels while demonstrating effective leadership in training, motivating, counseling and accountability.
  • Assists in hiring staff and training, supervising, and replacing staff as needed to ensure qualitative and quantitative objectives are achieved in the Admissions process
  • Ensures consistent operation of team of admissions advisors in accordance with all school policies and procedures, all applicable federal and state regulations and all accrediting agencies’ standards and requirements
  • Provides management accurate daily performance reports related to enrollment and future start populations
  • Performs adequate checks and balances in Admissions process to compliancy with the admissions process.
  • Ensures timely completion of employees’ performance reports.
  • Manages the performance of the staff of admissions advisors through various reports.
  • Enforces training and the regular and consistent use of:
    • Phone Scripts
    • Student Interviewing Questionnaire
    • Telephone Techniques
    • Product Knowledge
    • Internal and External Customer Relations Training
  • Manages to all of the schools policies, procedures, integrity, and ethical standards
  • Build effective departmental relationships across the university.
  • Takes complete and final responsibility and accountability for assigned team’s monthly goals
  • Assumes full responsibility for all student starts and retention with achievement or over-achievement of budgeted starts.
  • Connects individual contributions with organizational and departmental goals to develop team commitment and motivate team members
  • Contributes to decision-making, institutional effectiveness and strategic planning at the location
  • Performs other duties as assigned
Required Skills
 
  • Strong knowledge of Excel and Word applications
  • Knowledgeable of all applicable federal and state regulations and all accrediting agencies standards and requirements relating to admissions
  • Complete knowledge of admission’s process
  • Organizational and time management skills
  • Extraordinary telephone, interpersonal, communication skills – oral and written, interviewing and follow-up skills required
  • Ability to work under pressure and ability to interact with students and parents
  • Goal driven, results oriented ability required
  • Must be available to work shifts including evenings, weekends and holidays
  • Coaching and mentoring team members
  • Providing timely, constructive feedback which promotes problem solving and fosters mutual respect
  • Expanding capabilities by helping others work through challenges
  • Supporting employee morale by recognizing and reinforcing positive behaviors
  • Continuous and direct monitoring of advisors and being accountable for advisor behavior
Required Education and Experience 
  • Bachelor’s degree from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent)
  • 3-5 years of Admissions Experience
  • 3+ years relationship/consultative sales/recruitment experience (admissions experience preferred)
  • Knowledge of the educational environment, and the ability to interface with faculty and administration on all levels
Preferred Education and Experience
  • Master’s degree from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent)
  • Proven administrative and leadership skills

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