BSN/MSN Student Success Coach - (Schaumburg IL) CTU Online

Required Skills and Competencies

• Ability to counsel and coach success coaches to offer a better student experience provides timely information and feedback

• Customer Focus: dedicated to student development and success, establishes and maintains effective relationships with students and earns their trust and respect

• Problem Solving: uses logic, data, resources, and methods to solve difficult problems with effective solutions

• Drive results:  can be counted on to meet and exceed goals appropriately and successfully, consistently a top performer, modeling correct behaviors and process execution

• Approachability: easy to approach and speak with, builds rapport well, is a good listener, early knower, getting informal and incomplete information in time to do something about it

• Presentation Skills: Is effective in a variety of formal presentation settings; one-on-one, small and large groups, with peers, and leaders

• Integrity and Trust: widely trusted, truthful, admits mistakes, keeps confidences and can present the truth in an appropriate and helpful manner

• Organizational Agility: Knows how to get things done through formal and informal channels and the informal network

• Process Management: Understands how to separate and combine tasks into efficient workflow and can simplify complex processes

• Organizing: can orchestrate multiple activities at once to accomplish a goal

• Self-Development: is personally committed to and actively works to continuously improve him/herself

  <!-#HEJ->

Required Experience

• Bachelor of Science in Nursing  degree from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent) required.

• Active, unencumbered, RN licensure required

• Master of Science in Nursing preferred

• National nursing specialty certification preferred

• Prior online education experience required (either as an online facilitator or online student)

• Prior knowledge of academic policies and procedures preferred

• Experience in academic advising of nursing student population in higher education preferred  

• Experience and/or knowledge in the healthcare environment and patient services

• Prior experience with nursing practicum experiences is a plus.